Mona is an excellent coach. She is a great listener and she articulates ideas in a way that I found easy to apply to my situation. She gave me reading materials to review between sessions and would ask for my feedback on progress. I particularly found the role-playing exercises beneficial by enabling me to see areas where I needed to improve. I feel my work with her has helped me to be more efffective in my workplace and with my colleagues. In fact, after I completed our initial sessions: I have reached out to her for coaching in other areas.